How to Validate a RAG System: Practical Guide for Product Managers

, Software Pundits
This post was originally published on this site

Apium Hub

As AI systems reshape the way we interact with information, Retrieval-Augmented Generation (RAG) has emerged as a powerful architecture to combine internal knowledge with generative language models. But with great capabilities comes a critical challenge: how do we know if a RAG system works?

This blog post outlines a structured, real-world approach to validating a RAG system, based on our experience building and maintaining COGNOS, a RAG-powered product at Apiumhub.

What Is a RAG System?

A RAG system combines an information retrieval engine (e.g., a search or vector database) with a generative large language model (LLM), allowing it to answer questions based on both proprietary data and external general knowledge.

Why Is RAG Validation Difficult?

Unlike traditional rule-based systems, RAG systems are non-deterministic. Answers depend on:

The model you use The documents retrieved The phrasing of the input question

In our case with COGNOS, the challenge is even

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