YouTube

SKILLS INVENTORY




1. Leaders & Executive Managers

1.1 CEO (99 Skills)

Core Skills

1. Defining Mission, Vision and Values
2. Communicating Values
3. Championing a Vision
4. Motivating
5. Strategy Formulation
6. Strategy Execution
7. Corporate Financial Management
8. Mergers, Acquisitions and Divestiture
9. Corporate Governance
10. Protecting and Growing a Firm’s Assets
11. Preserving and Enhancing a Firm’s Reputation

Strategy

12. Competitive Strategy
13. Strategic Management of Innovation
14. Developing Strategic Business Models
15. Succession Planning
16. Strategic Hiring
17. Managing Top Talent
18. Sustainability
19. Corporate Social Responsibility
20. Corporate Entrepreneurship
21. Identification and Evaluation of Market Opportunities
22. Commercializing Business Capabilities
23. Sales and Operations Planning

Executive Management

24. Managing Communications to the Board of Directors
25. Managing Relationships with the Board of Directors
26. Ensuring Corporate Transparency
27. Raising Capital
28. Prioritization and Resource Allocation
29. Quality Management
30. Organizational Design
31. Managing Strategic Objectives
32. Developing Strategic Alliances
33. Market and Business Forecasting
34. Continuous Business Improvement
35. Holding Leaders Accountable for Results
36. Managing Global Operations

Leadership

37. Leading an Organization
38. Leading Extended Enterprises (Multi-Firm Structures)
39. Creating a High Performance Culture
40. Developing High Potential Talent
41. Business Negotiations
42. Establishing Partnerships and Alliances
43. Leadership Assessment & Development
44. Removing Obstacles for High Priority Programs and Initiatives

Decision Making

45. Financial Analysis for Corporate Decisions
46. Developing Solutions to Multidimensional Problems
47. Modeling Business Decisions
48. Managing Social Dilemmas

Legal, Risk & Compliance

49. Regulatory Compliance
50. Managing Liability
51. Organizing a Company (Legal Structure)
52. Risk Management
53. Counterparty Risk Management
54. Operational & Financial Risk Oversight

Technology

55. Strategic Management of Technology
56. Digital Business Strategy
57. IT Governance
58. Managing a Portfolio of IT Investments

Soft Skills

59. Aligning Others Around Short Term and Long Range Plans
60. Diplomacy
61. Endurance
62. Charisma
63. Results Focus
64. Action Focus
65. Creative Questioning
66. Trust & Verify
67. Intelligent and Curious
68. Passion for Pursuing Goals
69. Breakthrough Thinking
70. Dealing with Ambiguity
71. Commercial Perspective
72. Innovation
73. Cross-Cultural Leadership
74. Finding Order in Chaos
75. Networking With External Executive Leaders
76. Influence Over External Power Structures (e.g. Industry Influence)
77. Entrepreneurial Thinking

Mergers, Acquisitions & Divestiture

78. Strategic Business Development
79. Strategic Decisions to Acquire, Merge or Divest
80. Transitional Strategies
81. M&A Economics
82. Structuring Acquisitions
83. Acquisition Valuation
84. M&A Law
85. Restructuring & Corporate Governance

Marketing & Sales

86. Market-Focused Sales Strategy
87. Multinational Marketing Strategy
88. Strategic Market Measurement
89. R&D Management

Finance

90. Dividend Policy
91. Strategic Cost Management
92. Financial Management in a Dynamic Regulatory Environment
93. Corporate Budgets and Financial Statements
94. Corporate Multi-National Tax Strategy
95. Revenue Management
96. Corporate Capital Structure
97. Financing Operations & Investment
98. Maintaining Internal Auditing Standards
99. Financial Regulation Awareness



1.2 Executive Leadership (111 Skills)

Core Executive Leadership Skills

1. Corporate Governance
2. Defining Mission, Vision and Values
3. Championing a Vision
4. Strategy Formulation
5. Strategy Execution
6. Corporate Innovation
7. Strategic Management of Technology
8. Organization Design
9. Competitive Strategy
10. Commercialization of Business Capabilities
11. Identification and Evaluation of Market Opportunities
12. Motivating
13. Negotiating
14. Leading Business Transformation
15. Managing Radical Change
16. Creating and Maintaining a High Performance Culture
17. Creating a Sense of Urgency and Ownership
18. Developing High Potential Talent
19. Managing Strategic Objectives
20. Developing Strategic Alliances
21. Developing Strategic Profit Models
22. Sustainability and Corporate Social Responsibility
23. Measuring Organizational Performance
24. Risk Management
25. Quality Strategy
26. Quality Management
27. Audit Compliance
28. Program Management
29. Leadership Assessment & Development

Finance

30. Financial Governance
31. Managing Financial Risk
32. Strategic Cost Management
33. Venture Capital
34. Financing
35. Managerial Accounting
36. Audit Regulation Awareness
37. Strategic Tax Planning
38. Managing Risk-Return
39. Financial Performance Assessment
40. Financial Policy Decisions
41. Managing Budgets
42. Short-Term Financial Management
43. Long-Term Financial Management
44. Business Forecasting

Human Resources

45. Strategic Human Resource Management
46. Succession Planning
47. Strategic Hiring
48. Recognizing Employee Performance
49. Managing Incentives
50. Dispute Resolution
51. Retention Strategy
52. Work Force Diversity
53. Compensation and Benefits

Marketing

54. Global Marketing Strategy
55. Public Relations
56. Product Development
57. Competitive Strategy
58. Strategic Market Measurement
59. Advertising Strategy and Management
60. Brand Asset Management
61. Price Strategy
62. Reputation Management

Sales

63. Sales Strategy
64. Sales Tactics
65. Sales Organization Design
66. Sales Force Management
67. Sales Performance Management
68. Manage Sales Partners
69. Customer Retention Strategy
70. Setting Sales Targets, Quotas and Incentives

Operations

71. Global Operations Strategy
72. Managing Global Operations
73. Enterprise Resource Planning
74. Business Process Improvement
75. Operations Financing
76. Supply Chain Management
77. Strategic Procurement
78. Logistics

Industry Knowledge

79. Market Knowledge
80. Business Trend Awareness
81. Technology Trend Awareness
82. Competitive Analysis

Business Law

83. Intellectual Property Law
84. Employment Law
85. Managing Liability
86. Environmental Regulations
87. Contract Law
88. Fair Competition

M&A

89. Mergers, Acquisitions and Divestiture
90. Structuring Acquisitions
91. Corporate Restructuring
92. Financing Mergers and Acquisitions

Decision Making

93. Strategic Decision-Making
94. Applying Data to Decision Making
95. Decision Making by Formalizing Trade-offs
96. Modeling Business Decisions

Soft Skills

97. Willingness to Lead
98. Willingness To Take Responsibility
99. Short Term and Long Term Focus
100. Cross-Cultural Leadership
101. Charisma
102. Competitive Focus
103. Results Focus
104. Political Savvy
105. Delegation
106. Creative Questioning
107. Innovative Thinking
108. Public Speaking
109. Diplomacy
110. Endurance
111. Influencing Skills




2. Management

2.1 Management (100 Skills)

Core Management Skills

1. Strategy
2. Championing Initiatives
3. Planning & Scheduling
4. Decisions Making
5. Managing Teams
6. Reporting & Communication
7. Managing Quality
8. Managing Risk
9. Managing Change
10. Compliance
11. Ethics

Management Focus Areas

12. Operations Management
13. Sales Management
14. Customer Relationship Management
15. Marketing Management
16. Financial Management
17. Technology Management
18. Human Resource Management
19. Knowledge Management
20. Innovation

Strategy

21. Strategic Analysis
22. Strategy Formulation
23. Identifying Critical Success Factors
24. Prioritization
25. Gap Identification
26. Evaluation of Commercial Opportunities
27. Conducting Feasibility Studies
28. Prototyping
29. Forecasting
30. What-if Analysis
31. SWOT Analysis
32. Strategy Execution
33. Strategic Hiring
34. Strategic Sourcing (e.g. Outsourcing)

Decision Making

35. Providing Clear Direction
36. Financial Analysis for Decisions
37. Problem Solving
38. Resource Allocation
39. Information Analysis
40. Applying Data to Decisions
41. Decision Frameworks

Business Execution

42. Identifying Constraints
43. Raising Capital
44. Sponsoring Projects and Programs
45. Finding and Leveraging Quick Wins (Tactical Business Execution)
46. Monitoring Results
47. Project Management
48. Program Management
49. Project & Program Governance
50. Protecting and Growing Assets
51. Preserving and Enhancing Reputation
52. Identifying and Seizing Fast Breaking Opportunities
53. Procurement
54. Vendor Management
55. Business Process Management
56. Continuous Improvement
57. Promoting Improved Methods

Managing Teams

58. Leading Teams
59. Employment Law Awareness
60. Delegation of Responsibilities
61. Recruiting
62. Management by Objectives
63. Providing Feedback
64. Performance Appraisal
65. Compensation and Benefits
66. Team Building
67. Removing Obstacles for Teams
68. Managing Team Dynamics
69. Mentoring & Coaching
70. Provide Direction & Focus
71. Job Planning
72. Task Planning
73. Managing Diversity
74. Dispute Resolution
75. Supervision

Managerial Finance

76. Developing and Managing Budgets
77. Budget Control
78. Budget Variance Analysis
79. Managerial Accounting
80. Cost/Benefit Analysis
81. Revenue Management
82. Revenue Forecasting
83. Expense Management
84. Estimating and Cost Forecasting

Legal & Compliance

85. Awareness of Applicable Laws
86. Managing Liability
87. Regulatory Reporting
88. Regulatory Compliance
89. Implementing and Maintaining Standards & Best Practices
90. Contract Management

Soft Skills

91. Managing Difficult People
92. Presentation Skills & Public Speaking
93. Motivating
94. Negotiating
95. Willingness To Take Responsibility
96. Politics
97. Influencing
98. Dealing with Ambiguity
99. Business & Industry Knowledge
100. Commercial Perspective
101. Interviewing
102. Training

Reporting & Communication

103. Benchmarking
104. Preparing Executive Summaries
105. Developing and Reporting Metrics and KPIs
106. Multi-channel Communications
107. Balanced Scorecard
108. Communications to Executive Leadership
109. Communications to Customers
110. Communications to Stakeholders



2.2 Change Management (40 Skills)

Change Management

1. Change Impact Analysis
2. Current State Analysis
3. Gap Analysis
4. Marketing Change
5. Communicating Change
6. Setting Objectives
7. Planning
8. Scheduling
9. Managing Change Processes
10. Managing Stakeholder Expectations
11. Managing Training
12. Cost-Benefit Analysis
13. Risk Assessments
14. Managing Risk
15. Quality Planning
16. Project Management
17. Developing Business Plans & Estimates
18. Developing Requirements
19. Developing Assumption & Risk Based Project Plans
20. Business Analysis
21. Operational Analysis
22. Managing Integrated Teams
23. Removing Obstacles for Teams
24. Using Change Management Tools

Related Standards and Best Practices

25. ITIL & ITSM
26. ISO/IEC 20000

Soft Skills

27. Leading Change
28. Managing Uncertainty & Ambiguity
29. Collaborating
30. Managing Resistance to Change
31. Influencing
32. Motivating
33. Verbal & Visual Communication
34. Public Speaking
35. Office Politics
36. Diplomacy
37. Interpersonal Skills
38. Decision making
39. Problem Solving
40. Prioritization




3. Project Management

3.1 Program Management (98 Skills)

1. Strategic Program Management
2. Program Lifecycle
3. Benefits Management
4. Stakeholder Management
5. Governance

Strategic Program Management

6. Program Mission and Vision
7. Strategic Planning and Analysis
8. Program Assessments
9. Program Strategy & Objectives
10. Program Strategy Alignment
11. Program Priorities
12. Developing Program Road Maps
13. Funding Models
14. Cost-Benefit Analysis
15. Forecasting
16. Feasibility Analysis
17. Financial Metrics
18. Program Budgeting
19. Leadership Approvals & Financial Authorizations
20. Regulatory and Legal Constraints
21. Intellectual Property Laws and Guidelines
22. Information Privacy
23. Human Resource Requirements
24. Market Analysis
25. Marketing
26. Product Development
27. Portfolio Management
28. Scenario Analysis
29. Trend Analysis
30. Sustainability

Program Lifecycle

31. Program Initiation
32. Program Charters
33. Organizational Planning
34. Program Standards
35. Program Schedule Management
36. Program Scope
37. Program Management Plans
38. Work Breakdown Structures (WBS)
39. Program Direction
40. Accountability Matrices
41. Monitoring & Controlling Projects
42. Variance Forecasting
43. Variance Monitoring
44. Resource Leveling
45. Identifying Project Synergies
46. Project Management Information Systems
47. Managing Project Issues
48. Root Cause Analysis
49. Contract Negotiation
50. Negotiation Strategy
51. Managing Contracts
52. Financial Reporting
53. Statistical Analysis
54. Benchmarking
55. Team Management
56. Procurement Management
57. Logistics Management
58. Risk Management
59. Cost Management
60. Time Management
61. Change Management
62. Quality Control
63. Service Level Agreements
64. Modeling Business Decisions
65. Program & Project Issue Management
66. Impact Assessments
67. Program Performance Analysis
68. Knowledge Management
69. Project Closure
70. Lessons Learned
71. Financial Closure Processes

Benefits Management

72. Benefits Analysis
73. Business Value Measurement
74. Project Gate Reviews
75. Earned Value Management
76. Program & Project Audits
77. Program Performance & Quality Metrics
78. Transition Plans
79. Project Integration
80. Benefit Optimization

Stakeholder Management

81. Communication Plans
82. Managing Executive Stakeholders
83. Influencing & Motivation Techniques
84. Program Communications
85. Financial Analysis for Program Decisions
86. KPIs
87. Performance Management (Talent Management)
88. Training, Coaching & Mentoring
89. Approvals Management
90. Decision Tree Analysis
91. Customer Relationship Management
92. Expectation Management
93. Public Speaking
94. Public Relations

Governance

95. Governance Models
96. Governance Processes and Procedures
97. Contingency Planning
98. Business Ethics



3.2 Project Management (125 Skills)

Core Project Management Skills

1. Scope Management
2. Time Management
3. Cost Management
4. Quality Management
5. Integration Management

Facilitation Skills

6. Communications
7. Human Resource Management
8. Risk Management
9. Procurement Management

Scope Management

10. Developing Requirements
11. Managing Business Analysis
12. Managing Business Architecture
13. Modeling Business Decisions
14. Scope Development
15. Developing Work Breakdown Structures
16. Scope Control and Verification
17. Scope Creep Management
18. Technology Scope Creep Management (Feature Creep)
19. Earned Value Management

Time Management

20. Defining Activities
21. Managing Estimates
22. Activity Sequencing
23. Developing Schedules
24. Schedule Control
25. Managing Priorities
26. ABC Analysis
27. Pareto Analysis (80-20 Rule)
28. Using Time Management Tools

Cost Management

29. Developing Cost Estimates
30. Project Budget Development
31. Budget Administration
32. Budget Control
33. Using Accounting Tools
34. Cost Forecasting
35. Financial Metrics
36. Cost-Benefit Analysis
37. Financial Reporting
38. Financial Analysis for Project Decisions
39. Resource Leveling

Quality Management

40. Developing Quality Plans
41. Quality Assurance
42. Quality Control
43. Project Management Best Practices
44. Quality Standards & Best Practices

Integration Management

45. Developing Project Charters
46. Identifying Project Constraints
47. Developing Project Management Plans
48. Managing Project Execution
49. Project Work Control
50. Change Control Management
51. Managing Project Closure
52. Project Audits
53. Using Project Management Tools

Communications

54. Stakeholder Analysis
55. Developing Communication Plans
56. Managing Stakeholder Expectations
57. Client and Stakeholder Relationship Management
58. Project Status Communications
59. Project Metric Development and Communications
60. Meeting Management
61. Verbal Communication
62. Listening Skills
63. Influencing Without Authority
64. Negotiation
65. Interpersonal Skills
66. Presentation Skills
67. Presentations to Hostile Audiences

Human Resources Management

68. Developing Project Resource Plans
69. Organizational Planning for Projects
70. Project Team Acquisition
71. Project Team Onboarding
72. Project Team Development
73. Managing Training
74. Team Building
75. Motivating
76. Conflict Management
77. Project Logistics (e.g. Establishing a PMO Office)
78. Distributed Team Management (Geographically Distributed Project Teams)
79. Performance Feedback
80. Performance Evaluation
81. Cultural Competence
82. Diversity Awareness
83. Leadership
84. Cross-Cultural Leadership

Risk Management

85. Risk Identification
86. Risk Probability Analysis
87. Risk Impact Analysis
88. Risk Prioritization
89. Risk Response Planning
90. Risk Monitoring and Control
91. Risk Reporting
92. Risk Management Tools (e.g. Risk Databases)

Procurement Management

93. Procurement Planning
94. Conducting Procurement
95. Developing RFIs and RFPs
96. Supplier Communication
97. Procurement Negotiations
98. Procurement Logistics
99. Contract Management
100. Vendor Relationship Management
101. Procurement Issue Management
102. Managing Procurement Closure Activities
103. Awareness of Procurement Laws & Regulations

Technology (For IT Project Management)

104. Software Development Methodologies
105. Software Development Lifecycle
106. IT Standards & Best Practices (e.g. ITIL)
107. Architecture Management
108. IT Governance

Soft Skills

109. Professional Ethics
110. Flexibility
111. Organizational Awareness
112. Business Savvy
113. Technology Savvy
114. Politics & Diplomacy
115. Mentoring & Coaching
116. Decision Making
117. Problem Solving
118. Delegation
119. Creative Questioning
120. Openness
121. Dealing with Ambiguity
122. Big Picture Thinking

Qualifications

123. Master of Project Management (MSPM)
124. Project Management Professional (PMP)
125. PRINCE2 Practitioner




4. Business Professionals

4.1 Sales (95 Skills)

Selling Skills

1. Prospecting
2. Identifying Leads
3. Qualifying Leads
4. Establishing Rapport With Clients
5. Managing a Client Engagement
6. Managing Contacts
7. Managing Appointments
8. Questioning Clients & Identifying Customer Requirements
9. Analyzing RFPs
10. Developing Proposals
11. Sales Pitching
12. Answering Customer Questions
13. Customer Relationship Management
14. Using SFA & CRM Tools
15. Product Knowledge
16. Selling Product Benefits
17. Need Creation
18. Analysis of Customer Buy Cycles
19. Analysis of Customer-side Politics
20. Closing Deals
21. Upselling

Negotiating

22. Negotiating Techniques and Strategy
23. Influence to Negotiate
24. Demonstrating Empathy & Understanding of Customer Problems
25. Establishing Common Ground
26. Foot-in-the-door Techniques
27. Door-in-the-face Techniques
28. Nibble Techniques
29. Diplomacy Techniques
30. Getting To Yes

Sales Operations

31. Sales Strategy
32. Sales Planning
33. Sales Reporting
34. Sales Metrics & KPI
35. Sales Benchmarking
36. Sales Margin Management
37. Sales Deal Approvals
38. Payment of Sales Commissions & Incentives
39. Running Sales Contests
40. Manage Customer Relationship Management (CRM) Information
41. Plan Sales Training & Development
42. Sales Communications
43. Customer Segmentation
44. Liaison With Finance & Marketing
45. Developing Sales Collaterals

Sales Strategy

46. Sales Program Formulation
47. Pricing Strategy
48. Sales Partner Strategy
49. Sales Promotions
50. Setting Sales Targets, Quotas and Incentives
51. Sales Motivation & Sales Contests
52. Customer Retention Strategy
53. Go-to-Market Strategies
54. Sales-Marketing Alignment
55. Sales Information & Technology Strategy

Sales Management

56. Management by Objectives
57. Managing Sales Quotas & Incentives
58. Sales Organization Design
59. Motivating Salespeople
60. Sales Force Deployment
61. Sales Recruiting
62. Sales Team Performance Management
63. Management of Sales Training and Development Programs
64. Managing Large Accounts
65. Sales Force Supervision
66. Sales Territory Management
67. Managing Sales Productivity
68. Managing Selling Costs
69. Mentoring Sales Teams
70. Managing Sales Partners

Sales Pipeline Management

71. Opportunity Management
72. Call Management
73. Quote Management
74. Order Management
75. Order Fulfillment Management
76. Account Management
77. Customer Retention Management
78. Managing Upsell Activities
79. Sales Forecasting

Soft Skills

80. Results-focus
81. Action-oriented
82. Endurance & Persistence
83. Persuasion
84. Diplomacy
85. Politics
86. Public Speaking & Presentations
87. Communication Skills
88. Active Listening
89. First Impressions
90. Establishing Rapport
91. Building Trust
92. Networking
93. Time Management
94. Meeting Management
95. Business Acumen



4.2 Marketing (111 Skills)

1. Marketing Strategy & Planning
2. Market Research
3. Business & Product Development
4. Promotion
5. Brand Management
6. Sales

Marketing Strategy & Planning

7. Marketing Vision & Mission
8. Growth Strategy
9. Product Strategy
10. Brand Strategy
11. Category Strategy
12. Price Strategy
13. Price Models
14. Promotion Strategy
15. Distribution Strategy
16. Channel Strategy
17. Service Strategy
18. Retail Strategy
19. Location Strategy
20. Digital Strategy
21. Marketing Mix
22. Product Differentiation
23. Cost Leadership
24. Market Segmentation
25. Innovation Strategy
26. Horizontal Integration
27. Vertical Integration
28. Diversification
29. Intensification
30. Marketing Warfare Strategies
31. Go to Market Strategy

Market Research

32. Marketing Intelligence Management
33. Trend Awareness
34. Customer Analysis
35. Consumer Insights
36. Competitor Analysis
37. Target Market Analysis
38. Social and Opinion Research
39. Sampling (Statistics)
40. Choice Modeling
41. Risk Analysis
42. Product Research
43. Market Segmentation Analysis
44. Focus Groups
45. Marketing Mix Modeling
46. Marketing Simulation
47. Test Marketing
48. Brand Audit
49. Marketing Measurement (Metrics & KPI)
50. Benchmarking
51. Prototyping

Business & Product Development

52. Business Model Development
53. New Product Development
54. Product Concept Design
55. Branding
56. Positioning
57. Licensing (Intellectual Property)
58. Marketing Law (e. g. Product Liability)
59. SWOT Analysis
60. Business Analysis
61. Market Assessments
62. Research & Development
63. Technical Assessments
64. Logistics Assessments
65. Product Concept Testing
66. Financial Analysis
67. Product Launch
68. New Product Acceptance

Promotion

69. Corporate Image
70. Advertising
71. Media Selection and Planning
72. Measurement of Ad Effectiveness
73. Display Advertising
74. Integrated Marketing Communications
75. Targeted Communications
76. Reputation Management
77. Publicity
78. Premiums
79. Rewards & Loyalty Programs
80. Event Management

Brand Management

81. Brand Management
82. Brand Measurement and Reporting
83. Crafting a Brand
84. Defending a Brand
85. Leveraging a Brand
86. Sustaining a Brand
87. Promoting Brand Knowledge
88. Promoting Brand Awareness
89. Creating Brand Ambassadors
90. Category Management

Marketing Operations & Sales

91. Product Life Cycle Management
92. Product Portfolio Management
93. Marketing Operations Management
94. Channel Management
95. Sales Promotion
96. Sales Collaterals
97. Account-based Marketing
98. Product Demonstration
99. Promotional Merchandise
100. Customer Relationship Management
101. Customer Experience Management

Marketing Approaches

102. Niche Marketing
103. Guerrilla Marketing
104. Mobile Marketing
105. Social Media Marketing
106. Direct Marketing
107. Franchising
108. International Marketing
109. b2b Marketing
110. Content Marketing
111. Loyalty Marketing



4.3 Entrepreneurs (90 Skills)

1. Business Development
2. Sales
3. Marketing
4. Management
5. Leadership
6. Negotiation
7. Communication
8. Innovation

Business Development

9. Research
10. Business Planning
11. Strategy Planning
12. Business Analysis
13. Forecasting
14. Competitive Analysis
15. Industry Knowledge
16. Market Knowledge
17. Developing Business Plans

Sales

18. Sales Strategy
19. Sales Pipeline Management
20. Prospecting
21. Developing Sales Proposals
22. Sales Pitching
23. Customer Relationship Management
24. Closing Deals

Marketing

25. Marketing Strategy
26. Market Research
27. New Product Development
28. Promotion
29. Product Positioning
30. Pricing
31. Brand Management

Management

32. Risk Management
33. Quality Management
34. Project Management
35. Managing Budgets
36. Cost Control
37. Supply Chain Management
38. Intellectual Property Law
39. Regulatory Compliance
40. Contract Law
41. Job Planning
42. Managing Teams

Executive Management

43. Strategic Planning
44. Organization Design
45. Establishing a Corporate Culture
46. Business Financing
47. Strategic Tax Planning
48. Strategic Hiring
49. Compensation and Benefits
50. Reputation Management
51. Managing Global Operations
52. Business Financing
53. Investor Relations
54. Public Relations
55. Sustainability

Leadership

56. Decision Making
57. Establishing Rapport & Trust
58. Influencing
59. Motivating
60. Coaching & Mentoring
61. Delegating
62. Dispute Resolution
63. Managing Difficult Conversations
64. Crisis Management
65. Personal Branding
66. Managing Group Dynamics
67. Intercultural Competence
68. Ethics

Negotiation

69. Win-Win Thinking
70. Applying Negotiation Strategy
71. Persuasion

Communication

72. Verbal Communication
73. Storytelling
74. Active Listening
75. Targeted Communication
76. Strong Eye Contact
77. Visual Communication
78. Public Speaking

Interpersonal Skills

79. First Impressions
80. Emotional Intelligence
81. Networking

Innovation

82. Creative Thinking
83. Design Sense
84. Problem Solving
85. Applying Innovation Techniques

Soft Skills

86. Competitive Focus
87. Endurance
88. Assertiveness
89. Tolerance of Change and Uncertainty
90. Taking Criticism
91. Adaptability & Resilience
92. Critical Thinking
93. Time Management



4.4 MBA (110 Skills)

Core MBA Skills

1. Management
2. Finance
3. International Business
4. Marketing
5. Organizational Behavior
6. Strategy

Management

7. Sales Management
8. Operations Management
9. Enterprise Resource Management
10. Human Resource Management
11. Supply Chain Management
12. Logistics
13. Project Management
14. Program Management
15. Real Estate Management
16. Crisis Management
17. Accounting Management
18. Knowledge Management
19. Technology Management
20. Innovation Management
21. Managerial Statistics
22. Cross-Cultural Management
23. Managing Joint Ventures
24. Managing Productivity
25. Forecasting
26. Planning
27. Sourcing
28. Scheduling
29. Organizing
30. Benchmarking
31. Risk Management
32. Quality Management
33. Corporate Social Responsibility
34. Sustainability

Finance

35. Raising Capital
36. M&A Finance
37. Corporate Capital Structure
38. Financial Analysis for Corporate Decisions
39. Strategic Analysis of Accounting Information
40. Market Economics
41. Applying Economic Models
42. Managerial Accounting
43. Financial Statements
44. Tax Strategy
45. Financial Forecasting
46. Asset Management
47. Real Estate Financial Analysis
48. Managing Risk-Return
49. Financial Audit
50. Managing Financial Risk
51. Liability Valuation
52. Working Capital Efficiency
53. Cost Management
54. Revenue Management
55. Financial Modeling
56. Behavioral Finance
57. Dividend Policy

International Business

58. Transnational Market Strategies
59. Corporate Governance
60. Mergers, Acquisitions and Divestiture
61. Corporate Restructuring
62. Business Models
63. Business Law
64. Regulatory Compliance
65. Business Disputes
66. Liability Risks
67. Corporate Entrepreneurship

Marketing

68. Marketing Planning and Execution
69. International Marketing
70. B2B Marketing
71. Product Development
72. Marketing Communications
73. Advertising Management
74. Channels Management
75. Pricing Management
76. Public Relations
77. Market Research
78. Strategic Positioning
79. Product Benchmarking
80. R&D Management
81. Launch Marketing
82. Product Life Cycle Management
83. Brand Management
84. Category Management
85. Digital Marketing

Organizational Behavior

86. Organization Design
87. Leadership
88. Cross-Cultural Leadership
89. Negotiating
90. Motivating
91. Diplomacy
92. Business Ethics

Strategy

93. Competitive Strategy
94. Strategic Management
95. Strategic Management of Technology
96. Situation Analysis
97. Game Theory and Business Strategy
98. Managing Strategic Objectives
99. Developing Strategic Alliances
100. Transitional Strategies
101. Gap Identification
102. Applying Patterns of Market Change
103. Digital Business Strategy
104. Real Estate Strategy
105. Sales Strategy & Tactics
106. Operations Strategy
107. Venture Capital
108. Strategic Cost Management
109. Strategic Hiring
110. Succession Planning




5. Soft Skills

5.1 Soft Skills (87 Skills)

Communication Skills

1. Verbal Communication
2. Body Language
3. Physical Communication
4. Writing
5. Storytelling
6. Visual Communication
7. Humor
8. Quick-wittedness
9. Listening
10. Presentation Skills
11. Public Speaking
12. Interviewing

Leadership

13. Team Building
14. Strategic Planning
15. Coaching
16. Mentoring
17. Delegation
18. Dispute Resolution
19. Diplomacy
20. Giving Feedback
21. Managing Difficult Conversations
22. Decision Making
23. Performance Management
24. Supervising
25. Managing
26. Manager Management
27. Talent Management
28. Managing Remote Teams
29. Managing Virtual Teams
30. Crisis Management

Influencing

31. Facilitation
32. Selling
33. Inspiring
34. Persuasion
35. Negotiation
36. Motivating
37. Collaborating

Interpersonal Skills

38. Networking
39. Interpersonal Relationships
40. Dealing with Difficult People
41. Conflict Resolution
42. Personal Branding
43. Office Politics

Personal Skills

44. Emotional Intelligence
45. Self Awareness
46. Emotion Management
47. Stress Management
48. Tolerance of Change and Uncertainty
49. Taking Criticism
50. Self Confidence
51. Adaptability
52. Resilience
53. Assertiveness
54. Competitiveness
55. Self Leadership
56. Self Assessment
57. Work-Life Balance
58. Friendliness
59. Enthusiasm
60. Empathy

Creativity

61. Problem Solving
62. Critical Thinking
63. Innovation
64. Troubleshooting
65. Design Sense
66. Artistic Sense

Professional Skills

67. Organization
68. Planning
69. Scheduling
70. Time Management
71. Meeting Management
72. Technology Savvy
73. Technology Trend Awareness
74. Business Trend Awareness
75. Research
76. Business Etiquette
77. Business Ethics
78. Diversity Awareness
79. Disability Awareness
80. Intercultural Competence
81. Training
82. Train the Trainer
83. Process Improvement
84. Knowledge Management
85. Writing Reports and Proposals
86. Customer Service
87. Entrepreneurial Thinking



5.2 Leadership (59 Skills)

Basic Leadership Skills

1. Decision Making
2. Professional Ethics
3. Influencing
4. Facilitation
5. Selling
6. Inspiring
7. Persuasion
8. Negotiation
9. Motivating
10. Collaborating
11. Team Building
12. Coaching & Mentoring
13. Strategy Planning
14. Delegating
15. Dispute Resolution
16. Diplomacy
17. Managing People
18. Performance Management
19. Managing Difficult Conversations
20. Crisis Management

Communication Skills

21. Verbal Communication
22. Storytelling
23. Physical Communication & Body Language
24. Writing
25. Visual Communication
26. Humor & Quick-wittedness
27. Active Listening
28. Public Speaking & Presentation Skills
29. Targeted Communication

Interpersonal Skills

30. Networking
31. Interpersonal Relationships
32. Dealing with Difficult People
33. Personal Branding
34. Office Politics
35. Managing Group Dynamics
36. Intercultural Competence

Personal Skills

37. Assertiveness
38. Emotional Intelligence
39. Self Awareness
40. Emotion Management
41. Tolerance of Change and Uncertainty
42. Taking Criticism
43. Self Confidence
44. Adaptability & Resilience
45. Self Leadership
46. Enthusiasm
47. Leading by Example
48. Establishing Trust

Creative Skills

49. Innovation
50. Problem Solving
51. Critical Thinking
52. Entrepreneurial Thinking

Professional Skills

53. Budgeting & Financial Management
54. Planning & Scheduling
55. Organization
56. Time Management
57. Trend Awareness
58. Research
59. Business Etiquette



5.3 Public Speaking (89 Skills)

Core Public Speaking Skills

1. Persuasion
2. Speaking Skills
3. Delivery
4. Visual Communication
5. Interpersonal Skills
6. Personal Skills

Persuasion

7. Influencing
8. Motivating
9. Networking (Before and After Speaking)
10. Establishing Authority
11. Being Interesting
12. Inspiring An Audience
13. Using Emotions
14. Informing
15. Humor
16. Eloquence
17. Developing a Relationship With An Audience
18. Building Rapport With An Audience
19. Empathizing
20. Debate
21. Listening
22. Answering Questions
23. Crowd Psychology
24. Propaganda
25. Appealing to Group Narcissism (e.g. Chicago is my favorite town!)
26. Delivering a Call to Action
27. Building An Effective Argument
28. Drilling a Message

Speaking Skills

29. Vocabulary
30. Effective Word Choice
31. Plain Speaking
32. Speechwriting
33. Storytelling
34. Analogies
35. Slogans
36. Language Proficiency
37. Developing a Vision
38. Effective Argument

Delivery

39. Fashion and Look
40. Inflection of the Voice
41. Intonation
42. Body Language
43. Facial Expressions
44. Eye Contact
45. Stage Presence
46. Effect Use of 3D space (e.g. walking around)
47. Use of Props
48. Capturing and Maintaining Attention
49. Building Tension and Suspense

Visual Communication

50. Design Sense
51. Developing Presentations
52. Designing Graphics
53. Drawing
54. Effective Use of a Whiteboard
55. Simplifying Complex Ideas With Visual Representations

Technical Skills

56. Effective Use of Microphone and Sound System
57. Using Visual Display Technologies
58. Time Management

Interpersonal Skills

59. Reading Mood and Emotions
60. Dealing with Difficult People
61. Resolving Conflict
62. Facilitating Conversations
63. Making Good First Impressions
64. Building Relationships of Trust
65. Greetings
66. Politics
67. Diplomacy
68. Cultural Competence
69. Attunement to Social Norms
70. Collaborating

Personal Skills

71. Personal Courage
72. Intelligence
73. Emotional Intelligence
74. Managing Stress
75. Taking Criticism
76. Self Awareness
77. Self Control
78. Adaptability
79. Assertiveness
80. Resilience
81. Self Assessment
82. Friendliness
83. Enthusiasm
84. Willingness to Stand Out From a Crowd
85. Charisma
86. Quick-wittedness
87. Ethics

Related Skills

88. Leadership
89. Personal Branding



5.4 Presentations (22 Skills)

1. Verbal Communication
2. Delivery
3. Leadership
4. Selling / Persuasion
5. Humor
6. Storytelling
7. Written and Visual Communication
8. Self Awareness
9. Emotion Management
10. Adaptability
11. Listening
12. Facilitating
13. Networking Skills
14. Interpersonal Relationships
15. Dealing with Difficult Personalities
16. Stress Management
17. Taking Criticism / Resilience
18. Problem Solving
19. Research
20. Organization and Time Management
21. Gestures / Using 3d Space
22. Showmanship



5.5 Time Management (34 Skills)

Core Time Management

1. Personal Time Management
2. Task Planning
3. Task Tracking
4. Allocating Resources
5. Setting Goals
6. Delegation
7. Time Accounting
8. Time Analysis
9. Monitoring
10. Organizing
11. Scheduling
12. Setting Priorities
13. Time Management Strategy
14. Time Management Leadership
15. Clearing Roadblocks
16. Continual Improvement
17. Reporting Task Status
18. Managing to Schedule
19. Escalating Schedule Issues

Projects

20. Project Planning
21. Work Breakdown Structure
22. Project Scheduling
23. Schedule Buy-in
24. Status Communication
25. Issue Escalation

Interpersonal

26. Protecting Your Time
27. Time Burglar Defense Tactics

Soft Skills

28. Goal Focus
29. Time Awareness
30. Sense of Urgency
31. Work-Life Balance
32. Streamlining

Time Management Methods

33. ABC Analysis
34. Pareto Analysis (80/20 Rule)



5.6 Interpersonal (80 Skills)

Core Interpersonal Skills

1. Communication Skills
2. Influencing
3. Negotiation & Conflict Resolution
4. Emotional Intelligence
5. Networking

Communication

6. Verbal Communication
7. Presentation Skills
8. Public Speaking
9. Visual Communication
10. Body Language
11. Facial Expressions
12. Eye Contact
13. Humor
14. Quick-wittedness
15. Listening
16. Creative Questioning
17. Storytelling
18. Interviewing
19. Effective Word Choice

Professional Communication

20. Selling
21. Marketing
22. Corporate Communication
23. Community Engagement
24. Reputation Management
25. Effective Meetings
26. Business Writing (e.g. reports, emails)
27. Coaching
28. Mentoring
29. Training
30. Customer Service
31. Interviewing

Influencing

32. Facilitation
33. Inspiring
34. Persuasion
35. Motivating
36. Collaborating
37. Debating
38. Personal Branding
39. Office Politics
40. Team Building
41. Giving Feedback
42. Managing Difficult Conversations
43. Engaging Employees
44. Empowering Others

Negotiation

45. Diplomacy
46. Establishing Partnerships and Alliances
47. Multi-party Negotiations
48. International Business Negotiations (e.g. Inter-cultural)
49. Negotiating Across Organizational Boundaries
50. Mediation
51. Arbitration

Conflict Resolution

52. Identifying Underlying Conflict
53. Bringing Conflict Into The Open
54. Resolving Conflict
55. Dealing with Difficult People
56. Presenting to a Hostile Audience

Emotional Intelligence

57. Self Awareness
58. Emotion Management
59. Stress Management
60. Empathy
61. Friendliness
62. Self Confidence
63. Taking Criticism
64. Social Intelligence
65. Effective Greetings
66. Perceiving Emotions
67. Attunement to Social Norms
68. Social Skills
69. Intercultural Competence
70. Language Abilities
71. Charisma
72. Effective Presentation of Self
73. Fostering Personal Courage in Others

Networking

74. Making a Good First Impression
75. Introducing Yourself
76. Engaging Conversation
77. Establishing Contacts
78. Maintaining Long-term Relationships
79. Building Relationships of Trust
80. Building Productive Relationships



5.7 Emotional Intelligence (42 Skills)

Core Emotional Intelligence

1. Perceiving Emotions
2. Understanding Emotions
3. Using Emotions
4. Managing Emotions

Perceiving Emotions

5. Self Awareness
6. Reading People
7. Empathy

Understanding Emotions

8. Self Assessment
9. Assessing the Emotions of Others
10. Attunement to Social Norms
11. Cultural Competence

Using Emotions

12. Charisma
13. Gut Decisions
14. Sociability
15. Social Skill
16. Communication
17. First Impressions
18. Body Language
19. Eye Contact
20. Humor
21. Motivating
22. Influencing
23. Negotiating
24. Facilitating
25. Collaborating
26. Building Rapport
27. Building Trust
28. Openness
29. Taking Criticism
30. Adaptability
31. Curiosity
32. Agreeableness
33. Conscientiousness
34. Energy
35. Assertiveness
36. Focus
37. Introspection

Managing Emotions

38. Controlling Disruptive Emotions
39. Controlling Impulses
40. Self-discipline
41. Resilience
42. Endurance



5.8 Communication (90 Skills)

Core Communication Skills

1. Verbal Communication
2. Visual Communication
3. Interpersonal Skills
4. Emotional Intelligence
5. Influencing
6. Business Communication

Verbal Communication

7. Conversation
8. Articulate Speech
9. Ability to Simplify Complex Ideas
10. Public Speaking
11. Presentations
12. Storytelling
13. Using Humor & Wit
14. Effective Word Choice
15. Plain Language (Clear Word Choice That Avoids Jargon)
16. Mental Sharpness and Inventiveness
17. Control of the Voice (Intonation & Inflection)
18. Speaking Rhythm
19. Self-presentation
20. Developing a Relationship With an Audience
21. Active Silence
22. Active Listening
23. Selective Listening
24. Critical Questioning
25. Language Ability
26. Targeted Communication (Tailoring Your Message To Your Audience)

Visual Communication

27. Visual Presentation (e.g. Effective Slides)
28. Body Language & Facial Expressions
29. Eye Contact
30. Gestures
31. Posture
32. Stage Presence (Public Speaking)
33. Artistic Sense
34. Visual Communication Design
35. Graphic Design
36. Web Design
37. Drawing
38. Typography
39. Effective Use of Visual Aids
40. Fashion Sense

Interpersonal Skills

41. Social Intelligence
42. Greetings
43. Introductions
44. Making Good First Impressions
45. Establishing Rapport
46. Building Trust
47. Developing Interpersonal Relationships

Emotional Intelligence

48. Perceiving Emotions
49. Understanding Emotions
50. Ability to Analyze Your Own Emotions
51. Self Control (Emotions)
52. Empathy
53. Observing & Analyzing
54. Paraphrasing
55. Understanding of Barriers to Communication (e.g. Information Overload)
56. Disability Awareness
57. Cultural Competence
58. Attunement to Social Norms
59. Self-esteem
60. Open to Criticism
61. Sense of Humor
62. Using Emotions

Influencing

63. Persuasion
64. Reasoning
65. Negotiation
66. Motivating
67. Inspiring
68. Debating
69. Providing Feedback
70. Collaborating

Business Communication

71. Public Relations
72. Selling
73. Marketing Communications
74. Advertising
75. Publicity
76. Community Engagement
77. Technical Communication
78. Executive Communication (e.g. Executive Summaries)
79. Crisis Communication
80. Interviewing
81. Customer Service
82. Customer Relationships
83. Leadership
84. Team Building
85. Engaging Employees
86. Coaching
87. Mentoring
88. Training
89. Conflict Resolution
90. Office Politics
91. Business Etiquette



5.9 Visual Comminication (83 Skills)

Visual Abilities

1. Visual Literacy
2. Visual Reasoning
3. Spatial Analysis
4. Visual Analytics

Artistic Abilities

5. Aesthetic Sense
6. Design Sense
7. Artistic Sense
8. Cultural Sense
9. Style

Professional Skills

10. Art
11. Illustration
12. Graphic Design
13. User Interface Design (e. g. Web Design)
14. Typography
15. Page Layout Design
16. Photography
17. Photo Editing

Persuasion Techniques

18. Persuasion (Ethos, Pathos, and Logos)
19. Arrangement
20. Emphasis
21. Clarity
22. Conciseness
23. Tone
24. Targeting Information To An Audience
25. Framing (i. e. Framing a Visual Argument)
26. Social Proof

Writing

27. Business Writing
28. Copy Writing
29. Word Choice
30. Plain Language (i.e. avoid needless jargon and flowery words)
31. Slogans
32. Language Ability
33. Editing

Presenting Visual Information

34. Public Speaking
35. Facilitating Meetings
36. Presentation Flow
37. Storytelling
38. Humor
39. Influencing
40. Motivating
41. Coaching
42. Cultural Competence
43. Brainstorming
44. Whiteboarding

Information Visualization

45. Visual Expression of Emotion
46. Visual Expression of Concepts
47. Simplifying Complex Ideas
48. Technical Drawings
49. Engineering Drawings
50. Scientific Diagrams
51. Diagrams
52. Graphs
53. Heatmaps
54. Treemaping
55. Flow Charts
56. Data Flow Diagrams
57. Mindmaps
58. Concept Maps
59. Maps (Cartography)
60. Statistical Graphics
61. Timelines
62. Hierarchies
63. Network Visualization (Representing Relationships)
64. Argument Maps
65. Symbols

Information Modeling & Design

66. Research
67. Information Analysis
68. Modeling Information
69. Modeling Decisions
70. Statistical Analysis
71. Developing Metrics & KPI
72. Data Transformations

Visualizing Business Information

73. Business Analysis
74. Financial Analysis
75. Branding

Technology

76. Using Visualization Tools
77. Computer-aided Design
78. Information Architecture
79. Visualization Standards (e. g. UML)

Managing Visual Information

80. Knowledge Management
81. Infonomics

Leadership of Visual Communication

82. Creative Direction
83. Art Direction



5.10 Negotiation (103 Skills)

1. Negotiation Planning
2.Influencing To Negotiate
3. Emotional Intelligence
4. Communication
5. Hard Bargaining
6. Diplomacy
7. Selling
8. Decision Making
9. Soft Skills

Negotiation Planning

10. Research
11. Goal & Objective Planning
12. Identifying & Prioritizing Alternatives
13. Identifying & Validating Assumptions

Influencing To Negotiate

14. Persuasion
15. Pitching Ideas & Proposals
16. Public Speaking
17. Reasoning
18. Debating
19. Conflict Resolution
20. Collaborating
21. Establishing Authority
22. Establishing Rapport & Trust
23. Managing Relationships
24. Creative Questioning
25. Identifying Needs
26. Ability to Simplify Complex Ideas
27. Establishing Common Ground
28. Win-Win Thinking
29. Consistency
30. Establishing Social Proof
31. Demonstrating Good Faith
32. Ability to See Other People’s Point of View

Complex Negotiations

33. Negotiating Across Organizational Boundaries
34. Multi-party Negotiations
35. International Business Negotiations
36. Establishing Partnerships and Alliances
37. Mediation

Emotional Intelligence

38. Observing & Analyzing Emotions
39. Separating the People From the Problem
40. Empathy
41. Optimism
42. Humor
43. Ability To Take Criticism
44. Self Control
45. Recognizing Attempts To Trigger Emotional Responses
46. Deflecting Personal Attacks
47. Attunement to Social Norms
48. Quick-wittedness
49. Endurance & Persistence

Communication

50. Verbal Communication
51. Visual Communication
52. Social Intelligence
53. Active Listening
54. Using Silence
55. Body Language
56. Strong Eye Contact
57. First Impressions

Hard Bargaining

58. Fear, Uncertainty and Doubt
59. Bluffing
60. Divide and Conquer
61. Defense in Depth
62. Switching Barriers
63. Buying Time (e. g. Snow Job)
64. Bogey

Diplomacy

65. Diplomatic Strategy
66. Politics
67. Using An Advocate (Shuttle Diplomacy)
68. Positive Words, Negative Body Language
69. Saying No With Positive Words
70. Diplomatic Language
71. Politeness
72. Calling Bluffs & Naming Negotiation Tricks
73. Building Retreat Paths
74. Use of Objective Criteria
75. Anchoring
76. Avoiding Escalations

Selling

77. Sales Strategy
78. Identifying Customer Requirements & Needs
79. Developing Proposals
80. Sales Pitching
81. Answering Customer Questions
82. Customer Relationship Management
83. Selling Product Benefits
84. Analysis of Customer Buy Cycles
85. Analysis of Customer-side Politics
86. Foot-in-the-Door Techniques
87. Door-in-the-Face Techniques
88. Closing Deals
89. Nibbling & Upselling

Decision Making

90. Strategic Decision Making
91. Tactical Decision Making
92. Information Analysis
93. Modeling Business Decisions
94. Decision Making by Formalizing Trade-offs
95. Problem Solving
96. Dealing with Ambiguity
97. Accountability

Soft Skills

98. Leadership
99. Organization Skills
100. Planning & Scheduling
101. Time Management
102. Meeting Management
103. Cross-Cultural Competence



5.11 Innovation (60 Skills)

1. Idea Formation
2. Applying Innovation Techniques
3. Decision Making
4. Design
5. Problem Solving

Idea Formation

6. Counterfactual Thinking
7. Divergent Thinking
8. Creative Thinking
9. Intelligence
10. Fluid Intelligence
11. Emotional Intelligence
12. Conceptual Blending
13. Unbiased Thinking
14. Intuition
15. Trend Awareness
16. Sapience

Applying Innovation Techniques

17. Research
18. Incubation Techniques
19. Modeling Concepts
20. Framing Problems
21. Thought Experiment
22. Exploring Possibilities
23. Prototyping
24. Aleatory Techniques
25. Improvisation
26. Inducing Change of Perspective
27. Multiple Idea Facilitation
28. Mental State Shift
29. Hypothesis Testing
30. Morphological Analysis

Decision Making

31. Gut Decisions
32. Decision Analysis
33. Analogies
34. Remote Associations
35. Remote Consequences
36. Sensemaking

Design

37. Artistic Ability
38. Design Sense
39. Aesthetic Sense
40. Functional Sense
41. Design Analysis
42. User-centered Design
43. Use-centered Design
44. Critical Design
45. Speculative Design

Problem Solving

46. Lateral Thinking
47. Developing Useful Metaphors
48. Problem Visualization
49. Reduction

Soft Skills

50. Courage
51. Curiosity
52. Imagination
53. Sociability
54. Playfulness
55. Introspection
56. Resilience & Endurance
57. Originality
58. Openness
59. Tolerance for Ambiguity
60. Optimism