The Daily WTF

There’s a simple rule about “enterprise” software: if the word “enterprise” is used in any way to describe the product, it’s a terrible product. Enterprise products are usually pretty special purpose and serve a well-capitalized but usually relatively small market. You aren’t going to sell licenses to millions of companies, but maybe tens of thousands. Often hundreds. There are some extremely niche enterprise products that have only two or three customers.

Lots of money, combined with an actually small market in terms of customers, guarantees no real opportunity for competition. Couple that with the fact that each of your customers wants the off-the-shelf product you’re selling them to have every feature they need for their business case, you’re on a fast track to bloated software, inner platforms, and just general awfulness.

Today, we’re not talking about Oracle, though. Jacek is in the healthcare industry. Years ago, his company decided to

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